Ikanos Introduces inSIGHT Broadband eXperience Manager (BXM), the Industry’s First In-Home Broadband Diagnostics and Monitoring Solution Integrated into a DSL Communications Processor
Increases Carriers’ Ability to Diagnose and Solve Broadband Service Issues, Resulting in Improved Performance and Superior Consumer Experience, While Enabling Significant Carrier Operational Cost Savings
The Hague, Netherlands, June 17, 2013 – Ikanos Communications, Inc. (NASDAQ: IKAN), a leading provider of advanced broadband semiconductor and software products for the digital home, announced today its new inSIGHT Broadband eXperience Manager (BXM), the industry’s first in-home broadband diagnostic and monitoring solution integrated into a DSL communications processor, designed to enable carriers to realize significant operational cost savings and improve consumers’ quality of experience. Optimized for the company’s family of Fusiv™ Vx185 A/VDSL2 communications processors, the inSIGHT BXM software suite leverages the advanced diagnostic features of the chipset, along with Ikanos’ patent-pending algorithms, to enable carriers to proactively identify the cause of common wiring faults and noise interference problems. By enabling the consumer to resolve basic problems locally and enabling carrier personnel to diagnose and resolve more complex issues remotely, carriers can lower operating expenses by reducing the number of service calls and truck rolls, as well as improve consumer loyalty and retention. Ikanos is showcasing the functionality of the new inSIGHT BXM at the TNO DSL Seminar 2013 in Hague, Netherlands, June 17-19, and at the CommunicAsia conference at the Marina Bay Sands, Singapore, June 18-21.
Residing primarily on in-home, customer premises equipment, with an optional cloud-based monitoring and reporting component, inSIGHT BXM is uniquely designed to provide a higher degree of visibility and accuracy in identifying and resolving service issues than existing network-based remote monitoring solutions.
“The CPE side of the access network is a hotbed of activity, as carriers seek to provide customers an in-home communications hub for all of their broadband applications and devices,” said Jag Bolaria, Senior Analyst, The Linley Group, a strategic consulting and technology analysis firm reporting on semiconductors for networking, communications, mobile and wireless. “Ensuring a positive customer experience is the ultimate goal, and Ikanos’ inSIGHT BXM takes aim at resolving connectivity or performance issues that may arise in serving the connected household — even empowering consumers to resolve basic issues on their own. At a time when broadband demand is at an all-time high, this is a strong move by Ikanos to help carriers provide a positive experience to subscribers.”
With today’s monitoring and diagnostics solutions, carriers can track the effects of service-impacting issues, but have a very limited view of the underlying cause of these issues. This is due to the carriers’ limited ability to discern wiring and noise impairments in the home from their central office vantage point. This makes it difficult for these carriers to diagnose and resolve service issues near or inside the home. Since Ikanos inSIGHT BXM has an in-home view, it increases the accuracy of problem diagnosis, which helps operators streamline service calls and make smarter decisions on dispatching trucks to the home, and, in some cases, eliminate a dispatch altogether. The product further reduces operational expenses by supporting self-diagnostic capabilities that help the broadband consumer solve basic wiring problems, noise issues or configuration issues using information provided by the broadband gateway.
“inSIGHT BXM provides a powerful set of tools to carriers that seek to provide the best possible broadband experience for their customers,” said Andy Weitzner, director of marketing for Ikanos. “For the first time, carriers will be able to easily identify the noise and wiring impairments that are impacting their broadband customers’ quality of experience and take specific actions to eliminate these impairments with reduced OpEx cost. inSIGHT BXM is especially useful for carriers planning to deploy VDSL2 vectoring in the future, as it will help identify actions that enable them to prepare their network to deliver the best possible data rates and quality of experience.”
The Ikanos inSIGHT BXM includes the following capabilities:
- Determines the loop topology without the need to rely on detailed loop records that are often unreliable and out of date.
- Detects common service-impacting wiring issues, including bridge tap impairments, improperly connected microfilters, wire cuts, corroded wiring, and non-standard cables.
- Provides the unique ability to identify common sources of in-home noise interference and determine their impact on the customer experience.
- Enables both the consumer and carrier personnel to resolve service-affecting issues through an intuitive user interface, enabling problems to be resolved locally while minimizing the need for service calls and truck rolls.
inSIGHT BXM can be deployed as a standalone solution embedded in the company’s family of Fusiv™ Vx185 A/VDSL2 communications processors. It can also be integrated into carriers’ existing DSL management systems and workflows to create a holistic view of the customer experience.
Ikanos’ Fusiv™ Vx185 A/VDSL2 Communications Processors
An advanced, multimode A/VDSL2 communications processor, the Vx185 provides best-in-class A/VDSL rate and reach performance, leading-edge processing power, wire-speed performance and a hardware security block, while supporting carrier-class quality of service (QoS) and VoIP. Ikanos’ Vx185 supports all flavors of single-line and bonded DSL, including ADSL, ADSL2, ADSL2+, and VDSL2, and further enhances IPTV and triple-play networks by offering features such as vectoring (G.vector), retransmission (G.INP), dynamic rate repartitioning (DRR), and seamless rate adaptation (SRA).
Ikanos’ inSIGHT BXM is currently available for lab trials. General availability is scheduled for early 2014. For more information about Ikanos, inSIGHT Broadband Experience Manager or the Ikanos Fusiv™ Vx185 chipset, contact Ikanos at www.ikanos.com.
About Ikanos Communications, Inc.
Ikanos Communications, Inc. (NASDAQ: IKAN) is a leading provider of advanced broadband semiconductor and software products for the digital home. The company’s broadband DSL, communications processors and other offerings power access infrastructure and customer premises equipment for many of the world’s leading network equipment manufacturers and telecommunications service providers. For more information, visit www.ikanos.com.
© 2013 Ikanos Communications, Inc. All Rights Reserved. Ikanos Communications, Ikanos, the Ikanos logo, the Bandwidth without boundaries tagline, Fusiv, Ikanos Velocity and NodeScale Vectoring are among the trademarks or registered trademarks of Ikanos Communications. All other trademarks mentioned herein are properties of their respective holders.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995
This press release contains forward-looking statements that are subject to risks and uncertainties concerning Ikanos Communications, including statements regarding our leadership position, our product testing, anticipated shipment dates, the anticipated benefits of our products, and the acceptance of our products in the marketplace. Actual events or results may differ materially from those described in this press release due to a number of risks and uncertainties. These potential risks and uncertainties include, but are not limited to, macroeconomic conditions which may cause our customers to defer purchasing plans, our ability to deliver full production releases of our newer products, the acceptance of those products by our customers, the continued demand by telecommunications service providers for specific xDSL semiconductor products, the failure of service providers to implement deployment plans on schedule or at all, our continued ability to obtain and deliver production volumes of new and current products and technologies, our ability to generate demand, our ability to close transactions for the sale of our products, our ability to develop commercially successful products as a result of our current research and development programs, our ability to successfully execute our restructuring plan, and unexpected future costs, expenses and financing requirements. For a more extensive discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see the section entitled “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 30, 2012 filed with the Securities and Exchange Commission (SEC) on February 28, 2013 and our Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2013 filed with the SEC on May 2, 2013, as well as other reports that Ikanos files from time to time with the SEC. Ikanos is under no obligation to update these forward-looking statements to reflect events or circumstances subsequent to the date of this press release.
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